What is an Individual Account
An Individual Account is a new Ceros account that is unique to a user who created an AI presentation using Gemma. This account will house all of your AI presentations after it’s been created.
Why do I or my team have one?
If you have an Individual Account, it just means that you’ve created an AI presentation with Gemma. You will still be able to access your Team Account if you’ve been invited to do so, and transfer projects from your Individual Account to your team account.
What can I do in my Individual Account?
You can do everything in an Individual Account as you would in your Team Account.
- Create projects / experiences
- Access templates
- Invite other team members
- View analytics
- Access quick resources
- View account settings
- Access Studio, MarkUp, Editor, Gemma
Can I move experiences from my Individual Account to the team account?
Yes! Once you’re added to your Team Account, you can seamlessly move or duplicate experiences from your Individual Account to the Team Account using the three-dot menu on each experience from the project folder.
Note: You will not be able to move experiences from your Team Account to your Individual Account.
What if I have an Individual Account, but I’m not in the Team Account?
If you do not have access to the ‘main account’ you will need to request access or be invited to the account by your account administrator.
Do I need to be in the team account to have an individual account?
No! You can create your own Individual Account after using Gemma, before getting access to your Team Account as long as you have the same email domain as your team with a Ceros subscription.